Privacy Policy
Last updated: December 2024
1. Introduction
sixlens ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI readiness assessment platform for higher education institutions.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and email address
- Institution affiliation and role
- Department and job title
- Survey responses and feedback
Automatically Collected Information
When you access our Service, we may automatically collect certain information, including:
- Device and browser information
- IP address and location data
- Usage patterns and preferences
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Service
- Generate AI readiness assessments and reports
- Improve and personalize your experience
- Communicate with you about updates and support
- Analyze usage patterns to enhance our Service
- Comply with legal obligations
4. FERPA Compliance
We understand the importance of protecting student educational records. Our Service is designed to comply with the Family Educational Rights and Privacy Act (FERPA). We:
- Act as a "school official" with a legitimate educational interest
- Use educational records only for the purposes specified by the institution
- Do not disclose personally identifiable information without consent
- Implement appropriate security measures to protect educational records
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Row-level security (RLS) for data access control
- Regular security audits and vulnerability assessments
- Secure authentication and authorization protocols
- Employee training on data protection practices
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Audit data is retained according to agreements with your institution.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt-out of certain data processing activities
- Data portability
8. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our support page.